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The Training & Learning Company presents

Your course.

The Safeguarding Support Officer apprenticeship, in the order you will meet it. Who teaches you and what they add. How the programme is shaped around your own workplace. Then the whole taught curriculum, thirteen months and fifty-two weeks of it, week by week.

Level 3 · ST1030 Taught with the NSPCC Built around your workplace
13Months · chapters
52Weeks · one dot each
24NSPCC courses open to you

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Who else teaches you

The NSPCC teaches alongside us.

TLC delivers your apprenticeship. The NSPCC delivers specialist safeguarding teaching on top of it, and the two are planned together rather than bolted to each other. What follows is everything currently available to you through the partnership.

Depth in the hard areas

County lines, harmful sexual behaviour, intrafamilial abuse, neglect and online harm, taught in detail by people who work on these cases nationally.

The voice of the child

Childline and Helpline insight sessions bring you what children and adults actually say when they contact the NSPCC. No textbook gives you that.

Training you keep

NSPCC certificates stay with you after your apprenticeship ends. They sit on your CV and they support your next safeguarding role.

eLearning, at your own paceSeven courses on the NSPCC learning platform. You start them when it suits you and stop wherever you like.7
Safeguarding children from county lines

How criminal exploitation works, what it looks like early, and how to respond.

about 3 hours
Managing harmful sexual behaviour

Recognising, assessing and responding to sexual behaviour that causes concern.

about 2 hours
Keeping children safe online

Online risk, grooming, digital evidence and the practical steps that reduce harm.

about 4 hours
Safer recruitment

How safe organisations recruit, and how poor practice quietly creates risk.

about 4 hours
Intrafamilial child sexual abuse

Indicators, disclosure, professional curiosity and the quality of your response.

about 4 hours
Safeguarding in sport

Safeguarding in sporting and activity settings, including club and coaching contexts.

about 3 hours
Protecting children in entertainment

Licensing, chaperones and the specific risks of performance settings.

about 1 hour
One-hour masterclassesWatched when it suits you, on the areas that are hardest to get right.8
Mandatory reporting

The duty, what triggers it, and what happens after a report is made.

1 hour
Understanding neglect

The hardest category to evidence. Patterns, chronologies and thresholds.

1 hour
Safeguarding apprentices and young people at work

Directly relevant to you, and to the young workers you may end up supporting.

1 hour
Tackling misogyny

Attitudes and culture, and how they shape what gets reported and what does not.

1 hour
Safeguarding update for schools

The annual refresh on statutory guidance, and what has changed.

1 hour
Anti-racist practice

In development with the NSPCC. Title and release date to be confirmed.

coming
The impact of misogyny in sport

In development with the NSPCC. Title and release date to be confirmed.

coming
Domestic abuse: the sporting context

In development with the NSPCC. Title and release date to be confirmed.

coming
Live insight webinarsOnce a year, and the closest you will get to hearing the work first hand.2
Childline insights: understanding the voice of the child

What children bring to Childline, in their own words, and what that means for your practice.

1 hour
Helpline insights: every conversation matters

What adults report to the NSPCC Helpline, and how those conversations are handled.

1 hour
Instructor-led programmesWhere your role calls for it, and agreed case by case with your skills coach.7
Managing allegations

Allegations against staff and volunteers: thresholds, the designated officer, and fair process.

1 day
Designated safeguarding officer, England: core

For people new to the DSO role, or building a solid foundation in managing concerns.

2 days
Designated safeguarding officer, England: advanced

For experienced DSOs deepening their skills in complex and high-risk situations.

2 days
Education DSL, England: new to role

The designated safeguarding lead role in an education setting.

2 days
Early years DSL, England: new to role

The designated safeguarding lead role in early years provision.

2 days
Sport and leisure DSL, England and Wales: new to role

The designated safeguarding lead role in sport and leisure settings.

1 day
DSP, Wales: new to role

The designated safeguarding person role in Welsh settings.

2 days

How you get on to it. You and your skills coach decide which of these fits your role, your sector and where you are in the programme. Agreed sessions go into your training plan so the time is protected and the hours can be counted. TLC arranges your place or your platform access and confirms the dates. What you learn then feeds your portfolio, your reviews and eventually your professional discussion.

Where responsibility sits. Your curriculum, training plan, reviews, assessment and final result are TLC's. The NSPCC provides specialist teaching and does not manage your programme, assess you, or hold responsibility for your safeguarding. If you have a concern about your own safety or wellbeing, it comes to TLC's designated safeguarding lead, not to a trainer on a course. Asking a question or raising a concern about any part of your programme will never count against you.

Where it lands

Built around the way your workplace actually works.

Six ways your programme is shaped around your own organisation rather than delivered to you off a shelf. The standard is identical for every apprentice in the country. Almost nothing else about how you meet it is.

And now the plan

Thirteen months, week by week.

Below is the whole taught curriculum, in the order you will live it. Every dot on the line is a week. Click any milestone to open it, and any KSB code to see what it asks of you.

EPA
Week 52 · and beyond

The gateway opens. You walk through it ready.

Fifty-two weeks of connected learning arrive at one place: gateway, then end-point assessment. By then you have rehearsed both parts of it: more than once.

i

Professional discussion · 60 minutes

A structured conversation with an independent assessor, underpinned by your portfolio of at least ten anonymised pieces of evidence. Milestone 13 is itself a full rehearsal.

ii

Presentation with questions · 45 minutes

You present real anonymised safeguarding cases, covering your role, decisions and reasoning, then take questions. Built deliberately through months 7, 11 and 12.

After you qualify

Beyond the apprenticeship.

Every part of this apprenticeship earns its place because it matters at work and it matters to where your career can go. Here is how the main areas of your learning connect to the job you do today and the roles you could grow into.

What you learnWhat it is worth at workWhere it can take you
Safeguarding law and your role
At workDecisions grounded in the law and your organisation's policy.
Where it leadsThe foundation of any designated safeguarding role.
Spot it, respond, prioritise
At workConcerns are recognised early and handled in the right order.
Where it leadsCore to designated safeguarding lead work.
Managing allegations against staff
At workDifficult situations handled fairly and safely.
Where it leadsA senior responsibility, prepared for here.
Records and information sharing
At workInformation held securely and shared ethically.
Where it leadsEssential to safeguarding and compliance roles.
Building a safeguarding culture
At workA whole team that understands and plays its part.
Where it leadsThe step from practitioner to safeguarding leader.
This is a Level 3 programme. It prepares you for designated safeguarding lead and safeguarding management roles. Progression is not automatic and depends on your performance, experience and available opportunities, and we will help you plan for it.
Week 1 · 52
Month 1 · Foundations